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Case Study: Creating Emotional Engagement With Customers Through Video Marketing

Alpha Digital Productions

Creating Emotional Engagement Through Video Marketing

Visit Washington County: Four Seasons Destination Campaign



“Selling is getting someone intellectually engaged in a future result and getting them to emotionally commit to take action to achieve that result.”


Background


Social media has provided a huge opportunity for organizations and companies to promote themselves to focused audiences. However, the importance  of building awareness, building trust, and getting a customer emotionally engaged with the brand is over looked. This is especially true in a time where people are looking for new experiences that are affordable, outdoor, and socially distanced. However, Visit Washington saw an opportunity. We connected with them after creating video content for the irrigation supply company Reinders Inc. 



Who is Visit Washington County?

Visit Washington County is a tourism board that promotes local partners ranging from companies, attractions, to parks in Washington County, Wisconsin. The organization has brought in hundreds of millions of tourism dollars to businesses and parks. However, they saw a need for a pivotal change in how they communicate what their county has to offer in a way that connects with past and new visitors. They presented the following challenge.

The Challenge

Visit Washington County was searching to promote what their county had to offer on multiple social media platforms and websites. The problem they faced was the variety of attractions, businesses, and parks they were responsible for promoting ranged in seasonality and industry. They have something for everyone including families, young adults, and senior citizens. How do you market multiple businesses and attractions while including seasonality components to a wide demographic?

The Goal 

Create a video content campaign that cohesively promotes the full spectrum of the Washington County experience. While doing this we needed to include the seasonality aspect while piquing the interest of demographics that range from families, young adults, to senior citizens. We needed to build interest in viewers and get them emotionally engaged with events. Therefore we would showcase that there always something happening in Washington County and push them to the website to learn more about each of these events and brands. 

Strategy 

The Four-Season Destination

The plan was to create a 5-part video series covering the range of experiences that Washington County provides visitors. We would split the series by basis of season, and the specific activities they have in Summer, Fall, Winter, and Spring.  

Video Series Preparation and Content Creation 

This was a long-term project being that we had to shoot content in all four seasons. The process was as follows. 

1. Research 
We identified demographics we were advertising to, and watched other tourism content to get a broad concept of how to best market the county.

2. Created shot list based off companies and attractions that we were promoting.

3. Wrote script
The video scripts needed to bring out emotional connection while linking to the various businesses and attractions that we were responsible for shooting. 

4. Scheduled Content Shoots
Scheduling outdoor content shoots can be a challenge. The timing was incredibly important because we needed to gather content at the peak seasons. Flexibility was very important and we are always more than willing to do what is needed to grab the best possible content.

Final Projects


Summer In Washington County


The first Visit Washington County shoot on the list was our favorite time of the year, summer. We needed to highlight all of the best aspects of Washington County Summer mixed in with Visit Washington County’s members who were paying to be involved.


Scheduled shooting list:

- West Bend Farmers Market

- Tower Heritage Center

- Museum of Wisconsin Art (MOWA)- Gardens and Interior

- Coffeeville

- Splash Park

- Kettle Hills Golf Course

- Washington County Golf Course

- Scoop de Ville

- Wisconsin Auto Museum & Schauer Arts Center

- Timmer’s Resort

-Oktoberfest- Germantown


Visit Washington County- A Big Summer Experience

Script

It’s the little things that whisper the delight of a new summer.

If we pay close attention, we can capture these moments.

Moments that deliver a lifetime of memories.

It’s the smile that a fresh scoop of ice brings when paired with a warm stroll through historic downtown.

The discovery of art that bursts to life when nature and the human intellect are combined.

A peaceful day of birdwatching on one of many Riverwalk’s,

Or maintaining poise to sink that first birdie of the day on our award-winning courses.

Because something as simple as a friendly face at the local farmers market,

could you bring you back to your roots.

Roots that help you hang onto memories for a little bit longer

You see, when in the right place, with the right people.

These little things don’t fade into the past, but these memories compound into long lasting relationships.

Its why here, the little things aren’t so little after all, and why something new, can be something pretty big.

As big as the Washington County, Wisconsin experience.

Find your big summer experience at

Visitwashingtoncounty.com


Fall In Washington County


With the summer video completed we now had a solid grasp of the process and direction for the tourist video series. Soon enough, the leaves were changing color and we were preparing for the Fall content shoot. We gathered the list of businesses and attractions we would be shooting. We then finalized the script that would align with the visuals while bringing forward intrigue and emotion in viewers.


Scheduled Shooting List:

- Richfield Historical Nature Park

- Historic Grist Mill and Blacksmith Shop

- Glacier Hills County Park

- Holy Hill Road

- Basilica of Holy Hill

- Ice Age Trail

- Kettle Moraine Forest at Pike Lake

- The Stillery


Visit Washington County- Find Fall’s Calling

Script

In Washington County, Fall is more than a season. It’s a calling.

Its ring is the vibrant colors and sounds of leaves crackling when you walk on the trails in a park system of 1,200 Acres.

It's a call to the sound of water lapping the shores on one of many lakes.

When searching the winding roads and trails, stop and listen for Fall’s crisp invitation.

This invitation is unique to each who hears it.

It may invite you to Celebrate friendship at Oktoberfest…. or discover a new favorite restaurant.

For some, it’s a craving a visit to something Historic, while creating some history of their own.

For many, Fall allows family time to disconnect and enjoy the peacefulness that a cabin and great company provides.

For others, Fall can bring reflection of a simple time away with just yourself and a falling Maple leaf.

It’s why in Washington County, Wisconsin, Fall is more than a season, it's an experience to be answered by all.

Where we can find something new and gain respect for something old.

We invite you to find your Fall Calling at VisitWashingtonCounty.com



Winter In Washington County


The snow brought a new challenge. Presenting winter in a positive light, when so many think the cold to be limiting when it comes to outdoor activities. Luckily we had the perfect mix of winter outdoor activities to really show Washington County in all its glory. We positioned this piece as an opportunity for visitors to explore something new during a time when most are hibernating. 


Scheduled Shooting List:

- Cedar Lake Conservation

- Snow Shoe & Cross Country Ski Trails

-Kewaskum Snowmobile Trails

-Little Switzerland

-Timmer's Resort

-Sunburst


Winter In Washington County- Exploring Winters Opportunities

Script

The Start of winter brings with it unique opportunities.

Opportunities to connect with winters cold embrace.

When we embrace the cold, we find there might be more out there than expected.

Like a chance to rekindle childhood memories, while giving our kids an experience of their own.

Let's explore the wild side of winter together, and make a friend or two while doing it.

Some might take the opportunity to teach, while others learn to fall in love with the freedom of fresh snow. 

When you need to warm up, a fish fry by the fireplace is never too far away.

it's why here, in Washington County Wisconsin, Winters opportunities ARE abundant.

Explore your winter opportunities, at VisitWashingtonCounty.com



Spring- Coming Soon

 

Washington County: The Four Season Destination- Coming Soon

 

 

June 29, 2021
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